The Advocacy Anchor
Clear support.
Transparent pricing.
Families deserve to understand what support costs before getting started. Services are designed around real family needs - from parent coaching and early intervention navigation to advocacy calls, meetings, observations, records, research, and complicated next steps.
Free 15-Minute Consultation
A brief introductory call to understand what is bringing your family to The Advocacy Anchor, identify the type of support you are seeking, and determine which service may be the best place to begin.
- A short overview of your primary concern
- Discussion of the type of help you are seeking
- Identification of a possible service fit
- Basic questions about services and pricing
A Clear Starting Point
Free to connect. Focused support when you are ready.
The free 15-minute consultation is a brief introductory conversation. It does not include detailed case review, document review, individualized recommendations, provider research, systems navigation, advocacy planning, or development of a step-by-step action plan.
Services & Pricing
Practical support for real family challenges
Choose focused consultation, hands-on navigation, parent coaching, real-time advocacy, observation support, meeting assistance, or another service based on your family's needs.
Getting Started & Family Support
Consultation, coaching, and hands-on navigationInitial Family Consultation
Up to 60 minutes
In-depth discussion of concerns, family priorities, service barriers, possible options, practical guidance, and initial action planning.
Follow-Up Consultation
Up to 60 minutes
Continued guidance for established clients who need further problem-solving, planning, or review of next steps.
Additional time is billed in 15-minute increments.
Systems Navigation Working Session
Up to 60 minutes
Hands-on work through applications, correspondence, referrals, provider options, service barriers, or organized next steps.
Parent Coaching & Routine Support
Up to 60 minutes
Non-clinical caregiver coaching around routines, transitions, communication opportunities, predictability, participation, and recurring family challenges.
Advocacy Calls & Real-Time Support
Support during difficult or time-consuming conversationsThree-Way Advocacy Call
One-hour minimum
Real-time support with Medicaid, managed care plans, insurers, schools, providers, DME companies, agencies, or other approved systems.
Hold time, transfers, escalation attempts, and active call participation are considered billable professional time.
Extended Advocacy Call Package
Up to 2 hours
Designed for complex calls involving long holds, multiple departments, transfers, or significant advocacy support.
- Brief preparation
- Call participation
- Hold and transfer time
- Brief review of next steps
Calls Made on the Family's Behalf
30-minute minimum
Approved calls to providers, agencies, or service organizations on behalf of the family.
Appropriate permission or authorization may be required.
Meetings, Coordination & Preparation
Support before, during, and after important conversationsMeeting Preparation
Review relevant records, identify concerns, develop questions, organize parent priorities, and prepare talking points.
Billed in 15-minute increments.
Meeting Attendance & Family Support
One-hour minimum
Support during approved IEP, school, transition, provider, care coordination, or virtual team meetings.
Provider & Agency Coordination
Approved coordination with therapists, schools, childcare programs, DME companies, home health agencies, evaluators, and other relevant organizations.
Written authorization may be required.
Child Observation & Family Guidance
Consultative observation in natural settingsChild Observation & Family Consultation
Up to 90 minutes
Observation in the home, childcare setting, community, or another agreed location.
- Direct observation
- Discussion of family concerns
- Observed strengths and challenges
- Verbal feedback and general next steps
Extended Child Observation
For observation time beyond the initial 90-minute service.
Additional time is billed in 15-minute increments.
Written Observation Summary
- Brief Summary: $60
- Detailed Summary: $150
Consultative only and not a diagnostic report, formal evaluation, or clinical assessment. Scope of detailed summaries is defined in advance.
Additional Support
More ways The Advocacy Anchor can help
Expand each section below to view additional services and revised pricing.
Document & Record Review
$85 per hour
Review of IEPs, IFSPs, evaluations, therapy reports, Medicaid notices, insurance denials, DDSN documents, school correspondence, and other relevant records.
Billed in 15-minute increments.
Application & Form Assistance
$85 per hour
Hands-on assistance with service applications, intake forms, Medicaid-related paperwork, school registration, waiver-related documentation, and other family support forms.
Follow-Up & Case Tracking
$85 per hour
Referral status checks, provider follow-up, outstanding responses, correspondence review, agency contact, and family progress updates.
Billed in 15-minute increments.
Substantial Text, Email, or Messaging Support
$85 per hour
Brief scheduling messages and simple clarifications are not billed. Substantial professional support may become billable when communication involves lengthy or repeated case-specific messages, screenshots, documents, voice notes, problem-solving, or individualized guidance.
Billed in 15-minute increments.
Focused Resource Search
$75
One clearly defined need, with up to five relevant options when available, basic contact information, and a brief organized summary.
Comprehensive Resource Navigation Package
$150
Broader customized research with comparison of relevant options, eligibility considerations when available, organized written summary, and suggested next steps.
Provider outreach, confirmation of openings, insurance checks, and ongoing coordination are separate unless specifically included in a quote.
Written Advocacy Support
Simple Letter or Email: $60
Detailed Advocacy Letter: $100
Complex Appeal or Support Letter: Starting at $175
Complex matters involving significant records, denials, chronology, policy issues, or supporting documentation may require a custom quote.
Record Organization & Advocacy Binder Setup
Basic Advocacy Binder Setup: $125
Comprehensive Advocacy Binder: Starting at $250
Organization may include evaluations, services, school records, insurance or Medicaid correspondence, providers, current services, pending referrals, timelines, and action items.
In-Person Services
Travel fees are discussed before your appointment.
In-person support may be available in homes, childcare settings, community environments, schools when permitted, and other agreed-upon locations.
Travel within 20 miles of The Advocacy Anchor's business base in Sumter, South Carolina is included.
Travel beyond the included radius: $0.75 per additional mile, round trip.
For appointments requiring more than 60 minutes of travel each way, travel time beyond the first 60 minutes each way may be billed at $40 per hour, prorated in 15-minute increments.
Necessary parking and tolls may be added at actual cost. Applicable travel charges are discussed before the appointment is confirmed.
Billing Policies
Clear expectations from the beginning
These policies help protect reserved professional time while keeping costs transparent for families.
Billing Increments
Unless otherwise stated, additional professional time is billed in 15-minute increments.
Rush Requests
Priority requests requiring completion within 24-48 hours may include a 25% rush fee.
Evening or Weekend Services
Pre-approved services outside standard business hours may include a 25% after-hours surcharge.
Late Cancellations
Appointments cancelled with less than 24 hours' notice may be charged 50% of the scheduled service fee.
No-Shows
Missed appointments without notice may be charged 100% of the scheduled service fee.
Hold & Transfer Time
During scheduled advocacy calls, time spent waiting on hold, being transferred, or pursuing escalation is considered billable professional time.
Complex Matters
Extensive record sets, complex appeals, significant research, or unusually large projects may require a custom quote before work begins.
Advance Communication
Applicable travel charges and custom project fees are discussed before work begins whenever reasonably possible.
Not Sure Where to Begin?
Start with a free 15-minute conversation.
You do not need to know exactly which service to choose before reaching out. Briefly share what is happening, and we can determine whether The Advocacy Anchor may be a good fit and which service is the most appropriate place to begin.
Important Service Notice
The Advocacy Anchor provides non-clinical parent coaching, family support, advocacy assistance, systems navigation, education, resource guidance, transition preparation, and consultative services. Services do not replace legal representation, medical care, psychological evaluation, diagnostic assessment, licensed therapy, speech-language therapy, occupational therapy, formal ABA assessment or treatment, special education legal services, or other regulated professional services. The Advocacy Anchor does not guarantee eligibility, placement, funding, services, or a specific outcome. Families should consult appropriately licensed professionals when legal, medical, diagnostic, therapeutic, or other regulated services are needed.